I have switched comments off for now.
Problem: Due to my DX Commander workload and my demanding YouTube schedule, I do my email about twice per week. Sometimes it can be three of four days before I respond.
Solution: If your query is about an order or support, please refer back to the comms I would have sent you at the time of order. That has my personal cell phone. Feel free to drop me an SMS which is instant to alert me to respond.
If you are sending me a comment regarding a video I made on YouTube, you MUST comment there please. I do not comment via email.